As a TWU Member, you are entitled to expert industrial advice and support over the phone or face-to-face.
TWU's Member Service Centreis a free and confidential information service, and your first point of call for assistance on a wide range of workplace issues.
Our team is equipped to handle complex industrial matters or disputes, provide tailored advice, draft responses and represent members at meetings with the boss.
Whether you’re facing a workplace issue or simply need guidance, the Member Service Centre team is here to ensure your rights are protected.
The Member Service Centre is open 8:30am to 4:30pm, Monday to Friday.
1800 729 909 (Option 2)
Members.ServiceCentre@twunsw.org.au
TWU can help you:
Understand your rights at work
Interpret clauses in your EBA or Awards
With workplace health and safety concerns
Union Representation
Respond after workplace injury and workers compensation